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Product Information & Store Policy
Thank you for supporting our small business 🤍
Every item in our store is handmade to order with care from our home studio.

🧵 Made to Order
All products are made especially for you once your order is placed. This means:

• Each item is unique and crafted by hand
• Slight variations may occur
• Production begins after your order is confirmed.
  

 

⏱️ Production Time

Our current production time is 3 business days before dispatch.However we aim to start & finish the process within 24hrs.
Please note:

 

• This does not include shipping time
• During busy periods, production may take slightly longer

 

🎨 Personalised Orders

For personalised items, all required details must be sent to us via email:

📧 rogueracinguk@outlook.com

Please include:

• Your order number
• Name on the order
• Personalisation details 

Important:

• Production will not begin until we receive your details
• Delays in sending information will delay your order

📦 Shipping

Once your order is completed, it will be dispatched using your selected shipping method.

Please ensure:

• Your address is correct at checkout
• You allow time for both production and delivery

We are not responsible for delays caused by postal services.

 

❌ Returns, Refunds & Exchanges

Due to the handmade and made-to-order nature of our products, we do not accept returns, refunds, or exchanges.

This includes:

• Change of mind
• Incorrect sizing chosen by the customer
• Personalised/custom items

⚠️ Faults or Issues

As we are made to order we check through our work thoroughly before packaging and sending to you, to ensure you are receiving the best quality with no faults. If your item arrives damaged or faulty, please contact us within 24hrs of delivery at:📧 rogueracinguk@outlook.com

Include:

• Your order number
• Name on order
• Photos of the issue
• Full description of issue

We will review and resolve this on a case-by-case basis.

📏 Sizing & Product Details
Please check all sizing guides and product descriptions carefully before purchasing. You can find these on the product description section.

If you are unsure, feel free to contact us before ordering.

 

📩 Contact Us

If you have any questions, we’re always happy to help:

📧 rougeracinguk@outlook.com

 

Thank you for supporting Rogue.